Due to a family emergency all orders will be shipped out when we return home: tentative date is 2/2. We do apologize about the delay and inconvenience this may cause

Shipping & Returns

Manufacture Warranty and Defects 

We strive to send out the best quality but understand that some defects may be missed. Sweet Cheeks Diaper Co provides a 30 day manufacturer warranty from the date order is received. The warranty includes; elastics, delamination, snaps, stitching, and damaged PUL. 

Warranty doesn't include; repelling, leaks, staining, discoloration, odor, or elastics past the stated warranty date. 

We kindly ask that you don't post defect/warranty issues to our Facebook group and that you message us via our Facebook business page or email at: jenny_melton16@yahoo.com

Return & Exchange Policy  

We accept returns of new and undamaged items within 14 days of the date the items were delivered. Please include order number and reason for return in your package. There is a 20% restocking fee on all returned items. We also require that you cover the cost of shipping to return items. 

Please return items to:

Sweet Cheeks Diaper Co.

6365 Daisy Way 

New Braunfels, TX 78132

Once return package is received items will be looked over and a refund will be issued minus the restocking fee and shipping. 

Returned Packages: 

If a package is returned due to wrong address by customer or unable to be delivered we are not responsible for cost of reshipping. 

 

Lost Packages:

Once a package has been shipped, Sweet Cheeks Diaper Co is no longer responsible. We will do our best to assist you with USPS to try to find your lost package or file a claim. 

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